Customer Service Group :: - Resource for customer service, call center and helpdesk professionals.
destinationCRM.com :: - Assisting in the development of customer-centric e-business initiatives and ventures in technology, communications, finance, retail, advertising, and healthcare industries.
eCRMGuide :: - Customer relationship management and e-business news.
eCustomerServiceWorld.com :: - Articles, case studies and white papers as well as news, information, advice and jobs.
Outsourcing CRM :: - Case studies and best practices focused on customer relationship management.
Service Untitled :: - A blog focused on customer service and the customer service experience. Interviews, tips, and downloads.